AI-Powered Customer Research & Insight Synthesis
Most startups drown in qualitative data — interview transcripts, support tickets, NPS comments, Slack DMs from power users. Almost none of them synthesize it systematically. AI changes this completely.
Build a pipeline that automatically ingests raw customer touchpoints, clusters them by theme, surfaces emerging pain points, and produces a weekly "voice of the customer" brief for your entire team. What used to take a researcher three days can run overnight.
- Connect all customer data sources (Intercom, Zendesk, Typeform, Calendly recordings) into a single aggregation layer.
- Run a weekly batch summarization with an LLM that extracts themes, sentiment, and frequency counts.
- Auto-generate a prioritized insight brief and distribute it to product, marketing, and leadership Slack channels every Monday morning.
- Tag high-signal quotes and route them to the relevant squad for follow-up — no more insights dying in a folder.









